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Beginner Course

AI at Work: Using ChatGPT, Claude and Gemini for Everyday Office Tasks

Last updated: 2026-10-09

Ten practical lessons on the office jobs AI handles well (email, reports, meeting notes, spreadsheets and research) and the rules that keep you out of trouble: approved tools, confidential data and checking before you send.

Beginner 10 lessons About 2 hours Final exam + Certificate

Self-paced. Honour-based. Not accredited.

What You'll Learn

4 parts

From ground rules to a weekly routine you will actually keep.

Ground rules

Which tasks suit AI, your workplace policy, and what never to paste.

Writing

Emails that still sound like you, and reports drafted outline-first.

Reading, meetings and numbers

Summaries you can check, meeting actions, formulas and research with real sources.

Making it stick

Projects, Gems and plugins, a two-minute check before sending, and a weekly routine.

Course Includes
Concept boardsFour short ideas per lesson
FlashcardsKey terms to review
Practice questionsReal work scenarios with hints
Linked promptsReady-made prompts from our library
Timed final exam10 questions, 15 minutes
Printable certificateUnlocked by passing the exam
Ready To Start

Begin with Lesson 1

Start by sorting your work into jobs AI does well, jobs it does badly, and the rule that keeps you in charge.

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All Lessons

Course Map

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Module 1 — Ground Rules12 min

Lesson 1: What AI Is Good For at Work, and What It Isn't

AI assistants are fast first-drafters, patient explainers and tireless summarisers. They are poor judges of what is true, what is confidential and what your boss actually wants. Start by sorting your tasks.

Ready
Module 1 — Ground Rules12 min

Lesson 2: Your Workplace AI Policy and Confidential Data

Before you paste anything into a chatbot, know which tools your employer allows, which account you are using, and what counts as confidential. Most AI mistakes at work start here, not with a bad prompt.

Ready
Module 2 — Writing12 min

Lesson 3: Email That Still Sounds Like You

AI can draft a reply in seconds. The risk is that every email starts to sound like the same polite robot. Give it the facts, the reader and a sample of your own writing, and edit what comes back.

Ready
Module 2 — Writing12 min

Lesson 4: Reports, Proposals and Other Documents

For longer documents, the fastest route is not "write me a report". Agree the structure first, then fill it section by section, with your facts and your conclusions.

Ready
Module 3 — Reading, Meetings and Numbers12 min

Lesson 5: Summarising Documents and Meetings

Summaries are where AI saves the most time and where its mistakes are hardest to see, because you didn't read the original. Ask for summaries you can check, and keep a human on the decisions.

Ready
Module 3 — Reading, Meetings and Numbers12 min

Lesson 6: Spreadsheets, Formulas and Numbers

AI is a patient spreadsheet tutor: it explains formulas, writes new ones and cleans messy data. It is also a confident guesser with numbers. Use it to build and explain, and let the spreadsheet do the arithmetic.

Ready
Module 3 — Reading, Meetings and Numbers12 min

Lesson 7: Research With Sources You Can Check

Deep research tools can read dozens of pages and write a tidy report in minutes. The report is only as good as its sources, and you need to open them. Plan the sources, demand links, and check the claims that matter.

Ready
Module 4 — Making It Stick12 min

Lesson 8: Projects, Gems and Reusable Set-Ups

If you paste the same instructions every Monday, set them up once. Projects in ChatGPT and Claude, Gems in Gemini and plugins all hold your instructions and files. Custom GPTs are retiring on 11 December 2026.

Ready
Module 4 — Making It Stick10 min

Lesson 9: Checking Before You Send

Everything AI helps you make at work goes out under your name. A two-minute check catches most of the problems: facts, figures, names, promises, confidential details and tone.

Ready
Module 4 — Making It Stick12 min

Lesson 10: A Weekly AI Routine and What Comes Next

The people who get the most from AI at work aren't the ones with the cleverest prompts. They have three or four habits they use every week, and they know when to stop. Build yours, and watch out for scams aimed at office workers.

Ready